Guardify tops 100,000 active users across child welfare and justice teams

By AI, Created 4:45 PM UTC, May 18, 2026, /AGP/ – Guardify says more than 100,000 justice-system and child-serving professionals are now active on its platform, with most using shared access provided by Child Advocacy Centers rather than paid contracts. The milestone underscores how multidisciplinary teams are collaborating on sensitive cases and why shared evidence tools matter for child welfare and criminal justice work.

Why it matters: - Guardify says the milestone reflects how sensitive child-welfare and justice cases are handled in the field. - The platform is being used by multidisciplinary teams that need one secure system for evidence, documentation, and collaboration. - Most users are not paying customers, which suggests community-led adoption rather than top-down procurement is driving usage.

What happened: - Guardify announced on May 15, 2026, that more than 100,000 justice-system and child-serving professionals are active on its platform. - The company said the majority of those users are partners who access the system through a Child Advocacy Center in their community. - Users include law enforcement officers, child protective services investigators, prosecutors, defense attorneys, medical examiners, and multidisciplinary team members.

The details: - Guardify built the platform so a CAC can extend access to its full multidisciplinary team. - Shared users get the same secure access, audit trail, and evidence confidence as the agency holding the contract. - The platform combines case management and digital evidence management on a single system. - Guardify says the system is designed around actual workflows, compliance requirements, and collaboration needs for sensitive cases. - The company says the platform replaces disconnected tools such as DVDs, emailed links, and paper trails. - Guardify says the platform keeps evidence secure, traceable, and connected from intake to outcome. - Ben Jackson, Guardify CEO, said the milestone belongs to social service workers who pushed for a less fragmented system and brought partners along. - A supervisor leading a traveling Child Protection investigation team in rural Alaska said Guardify lets the CAC share case information safely across locations and lets the team review forensic interviews and medical exams immediately after appointments. - The supervisor called the platform a “true game changer” for collaboration. - Guardify says the same model can allow a CPS investigator hundreds of miles away to review a forensic interview the same day it is recorded. - Guardify says prosecutors and defense attorneys can work from the same record in discovery. - Guardify says medical examiners can attach findings without a courier or thumb drive. - Guardify meets HIPAA, CJIS, and SOC 2 requirements, according to the company.

Between the lines: - The 100,000-user figure is less about software scale and more about workflow adoption across agencies that often have to coordinate without sharing a single contract. - Guardify’s model appears designed to make CACs the hub for cross-agency casework, which can reduce friction in evidence sharing and documentation. - The milestone also points to a broader shift toward systems that support whole teams, not just the lead agency or paying organization.

What’s next: - Guardify said it will keep focusing on lower friction for multidisciplinary teams, stronger traceable documentation, and full-lifecycle support for sensitive evidence. - The company framed 100,000 users as a marker rather than an endpoint. - Guardify said it will continue supporting CACs and partner agencies as they coordinate evidence from creation to courtroom.

The bottom line: - Guardify’s growth story is not just about user count. - It is about a shared-access model that helps child welfare and justice teams work together more securely and with less friction.